Train Your Staff

For best results in Chronic Disease Prevention & Management, health workers need new skills for Self-Management Support.  Traditional “patient education” is only a start.

To support lifestyle and behaviour change, health service providers need effective communication methods and self-management support tools.

The North West Region Self-Management Program now coordinates a workshop for health care clinicians called "Choices & Changes: Clinician Influence and Patient Action."  The Choices & Changes workshop was developed and licensed by the Institute for Healthcare Communication (copyright 1996, updated 2012). There is no cost to attend Choices & Changes workshops in the North West region.

The "Choices & Changes" workshop facilitators are health care professionals (such as nurses, pharmacists, dieticians, social workers) who graduated from an extensive train-the-trainer course.  Our goal is to continue to deliver these workshops to our regional health care professionals so that they can better help support their patients in self-management.

Read the Choices & Changes workshop overview below. You can let us know you’re interested by emailing michael(dot)mcbride(at)lhins(dot)on(dot)ca .

Health Care Teams can do a self-assessment on their current level of self-management support using free tools provided at (Diabetes Initiative of the Robert Wood Johnson Foundation, "Primary Care Resources and Supports for Self-Management" tool).

You can also learn about self-management support through an online toolkit, with training modules. Visit to learn more.

Ontario Ministry of Health